Privacy Policy

Last Updated: 6/23/2025

Introduction

This Privacy Policy describes how Klips ("we", "our", or "us") collects, uses, and protects your information when you use our social media content scheduling and publishing service.

Information We Collect

Personal Information

  • Account Information: Email address, name, and profile information when you create an account
  • Authentication Data: Login credentials and session information

Social Media Connection Data

When you connect your social media accounts, we collect:

  • Instagram: User ID, username, and display name only
  • TikTok: User ID, username, and display name only
  • Facebook: User ID, username, and display name only
  • YouTube: User ID, username, and display name only

Important: We do NOT collect, store, or access your private posts, messages, followers, or any other private social media content.

Usage Information

  • Service Usage: Information about how you use our content scheduling and publishing features
  • Technical Data: Device information, browser type, IP address, and usage analytics
  • Payment Information: Billing details processed through LemonSqueezy (we do not store payment card details)

AI Chat Data

  • Conversations: Messages you send to our AI assistant for content creation and scheduling assistance
  • Generated Content: Content created through our AI tools for scheduling and publishing

How We Use Your Information

Core Service Functions

  • Authentication: To verify your identity and provide secure access to your account
  • Social Media Publishing: To schedule and publish content to your connected social media platforms
  • Content Management: To help you create, edit, and manage your social media content
  • AI Assistance: To provide personalized content creation and scheduling recommendations

Service Operations

  • Account Management: To maintain your subscription and billing
  • Customer Support: To respond to your inquiries and provide assistance
  • Service Improvement: To analyze usage patterns and improve our features (anonymized data only)
  • Security: To protect against unauthorized access and fraudulent activity

Social Media Integrations

Purpose of Connections

We connect to your social media accounts solely to:

  • Schedule and publish content you create through our platform
  • Retrieve basic profile information (username, display name, user ID) for account verification
  • Manage posting schedules and automation

What We Don't Access

  • Private messages or direct communications
  • Follower lists or audience data
  • Analytics or engagement metrics

Platform-Specific Permissions

  • Instagram: Basic profile access and content publishing permissions
  • TikTok: Profile information and video publishing capabilities
  • Facebook: Page management and content posting permissions
  • YouTube: Channel information and video upload permissions

Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

Service Providers

  • LemonSqueezy: For payment processing and subscription management
  • Google AI: For AI-powered content generation (conversations are not stored by Google)
  • Hosting Providers: For secure data storage and service delivery

Legal Requirements

  • When required by law or legal process
  • To protect our rights, property, or safety
  • To prevent fraud or security threats

Data Security

Protection Measures

  • Encryption: All data transmission is encrypted using industry-standard protocols
  • Access Controls: Strict access limitations to your data
  • Token Security: Social media access tokens are securely encrypted and stored
  • Regular Updates: Security measures are continuously updated and monitored

Data Retention

  • Account Data: Retained while your account is active
  • Social Media Tokens: Stored securely and refreshed automatically
  • Usage Data: Anonymized analytics data may be retained for service improvement
  • AI Conversations: May be retained to improve AI responses (can be deleted upon request)

Your Rights

Data Control

  • Access: View the personal information we have about you
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and associated data

Social Media Connections

  • Disconnect: Remove social media connections at any time through your account settings

Communication Preferences

  • Marketing: Opt out of promotional communications
  • Service Updates: Essential service communications cannot be disabled

International Data Transfers

Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international data transfers.

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of material changes through your account email or service notifications.

Contact Information

For privacy-related questions or concerns:

  • Email: support@klips.farm
  • Website: https://klips.farm

Effective Date

This Privacy Policy is effective as of 6/23/2025 and applies to all information collected by Klips.